Gymboree!

I had my first day of work at Gymboree at the mall today! It was pretty much just three hours of reading, signing, and watching instructional videos. Pretty meh all around. I'm kinda nervous about this job.

Gymboree is really about customer service. Like, REALLY really. Sure, some companies are like, "Oh yeah, sure, we put the customer first." But Gymboree. Gymboree, man. In their handbook, it says, and I quote (but not really because I read the training guide at 5 this afternoon and it's now 11 at night), "When a customer enters the store, stop whatever task you are doing to welcome them and assist them in any way possible." Like, whoa.

I'm afraid I won't remember everything I need to. I'm supposed to ask open ended questions and not boring questions and greet people by name if I remember it and talk to them about the kids they're shopping for and yada yada yada. First of all, I am terrible at remembering people's names. Like, not even kidding, I suck at it. Unless you have a made a rather huge impact on my life or we have spent extended amounts of time together, I will probably forget your name within a few hours, if not minutes. Second, I'm not really the best at small talk. But even so, I'm not actually supposed to make small talk; I'm supposed to ask them specific questions and provide merchandise that I think will fit their needs. On the up side, I personally think I'm great at talking to young kids. I think it may have to do with how much I used to babysit my cousins and the kids of my dad's coworker and the kids of people at church. I know how to handle kids for short periods of time.